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Cottage Door
Newsletter - Fall 2003

AROUND AND ABOUT THE OTIS HEALTH CARE CENTER

NEW EMPLOYEES
The following employees have joined the Otis Health Care Center during the past four months:

Marianne Booth Heins Home
Martin Bozetarnik Maintenance
Regina Donna Nursing
Heather Earle Heins Home
Dr. Maurice Geurts Physician Practice
Beth Noyes Physician Practice
Kathleen Pirog Heins Home
Nancy Pulson Heins Home
Cindy Sweeney Administration

Exemplary Employees Recognized

Employees of the Month (l. to r.):
			 April DeSoto, Mark Onyon, Suzanne Petronic
Employees of the Month (l. to r.): April DeSoto, Mark Onyon, Suzanne Petronic

April Desoto, LNA (July) -“April puts her patients ahead of anyone else. She makes sure they have what they need at all times. She is always happy and pleasant, with a great big smile for everyone.” April lives in Saxtons River with her four children, ages 1 through 13. April’s been employed at Grace Cottage for two years.

Mark Onyon, Director of Ambulance Services(August) - Mark was nominated because “he has always done an outstanding job and he maintains an extremely even keel” even in the face of the many emergencies he has to handle. (See related article on page 4; Mark will continue to teach CPR classes at Grace Cottage).

Suzanne Petronic, Business Office (September) - “Suzanne is multi-task oriented. She’s always on the phone with insurance companies, getting claims paid and acting as an advocate for our patients.” Suzanne and her husband, Russell, live in Townshend with their daughter, age three. Suzanne’s been at Grace Cottage for three years.

A grateful family writes ~

“We would like to thank the doctors and staff for all their comfort at a most stressful time. Your care for patients is outstanding!! It is wonderful to see the support that you give! Thank you for all that was done.”

Our deepest appreciation,
The family of Eileen Wismann
(Eileen died at Grace Cottage in August, 2003).

A SUMMER OF INTERNS
This summer, Grace Cottage played host to four medical students whose internships were sponsored by Dr. Robert Backus, Dr. Tim Shafer, and Messenger Valley Pharmacy. All of the interns quickly became members of the Grace Cottage “family”, as they impressed fellow employees with their youthful energy and enthusiasm. After all, how many of us go out to pick flats of strawberries for co-workers and for the Grace Cottage kitchen….before coming to work at 8 a.m.?! “I’m leaving a little bit of my heart here, said Caroline Walker. “This is a very humane place, where people know how important a friendly smile and a warm welcome are to a sick patient.”

Left to right, Sandra Saldana (University of Vermont), Jake Zimmerman (Ohio Northern University, Pharmacy), Tejus Delal (University of Vermont) and Caroline Walker (University of Edinburgh, College of Medicine). Interns

New Director of Ambulance Services Named
Kim Francois

Kim Francois has been hired as Grace Cottage’s new Director of Ambulance Services, replacing Mark Onyon, who is now working towards his Paramedic License at Greenfield Community College and his commercial pilot’s license as well. “I’m leaving the ambulance service in excellent hands,” said Mark. “Kim’s been working as an ambulance volunteer at Grace Cottage for two years, and I know from experience that she’s extremely capable, organized and dedicated.”
Kim has been involved in ambulance and rescue work for over twenty years—she started as a Junior Emergency Medical Services (EMS) volunteer when she was 15, in Wurtsboro, New York (in the Catskill Region). She became a Licensed Practical Nurse (LPN) and continued to respond to rescue calls when not on duty during the day. “Rescue work is in my blood—it’s my first love,” said Kim, who has also been an LPN at Grace Cottage for over three years. “I have lots of ideas and plans for Grace Cottage’s Ambulance Service that I’m already starting to implement.” Kim lives in Townshend with her son, Kyle, and daughter, Carey.

Route 35 - P.O.Box 216 - Townshend, Vermont 05353-0216
(802) 365-7357 info@gracecottage.org