How can we help?
Although we are Vermont’s smallest Critical Access Hospital, Grace Cottage Hospital believes that quality health care should be available to all; and that we all have a responsibility to help others in need
regardless of their ability to pay. Posters and brochures detailing the availability of help with billing, public
programs and charity care are posted in high traffic areas throughout the hospital, rural health clinic and
pharmacy, as well as listed on the Hospital’s website. The staff reaches out to patients in a variety of
ways to ensure that they are aware that help is available.
The hospital employs a Resource Advocate to help uninsured and underinsured patients locate and
procure services for which they may qualify. The resource advocate's services are free of charge for
community members between the ages of 18-64 years. The hospital’s resource
advocate has helped many people with a wide variety of resource issues, helping to fill out necessary
forms and making connections for patients with other federal, state and local resources. Heather Chaudior, MSW is
an expert in filling out reduced fee applications, finding sources for reduced-cost or free prescription
medications, and locating other avenues of support.
"Part of my job is to work with people who have no insurance or insufficient insurance," says Heather. "I
can match people with programs because I keep current with state and federal programs.