Grace Cottage Hospital
We Go Beyond Patient Care
185 Grafton Road
Townshend Vermont 05353-0216
(802) 365-7357 info@gracecottage.org
Grace Cottage Hospital

Health Needs Identified by the Community
Financial Assistance & Charity Care
Collaboration for Community Safety

Community Benefit Report 2011:

Financial & Resource Assistance and Charity Care

How can we help?PATIENT INFORMATION

Although we are Vermont’s smallest Critical Access Hospital, Grace Cottage Hospital believes that quality health care should be available to all; and that we all have a responsibility to help others in need regardless of their ability to pay. Posters and brochures detailing the availability of help with billing, public programs and charity care are posted in high traffic areas throughout the hospital, rural health clinic and pharmacy, as well as listed on the Hospital’s website. The staff reaches out to patients in a variety of ways to ensure that they are aware that help is available.

The hospital employs a Resource Advocate to help uninsured and underinsured patients locate and procure services for which they may qualify. The resource advocate's services are free of charge for community members between the ages of 18-64 years. The hospital’s resource advocate has helped many people with a wide variety of resource issues, helping to fill out necessary forms and making connections for patients with other federal, state and local resources. Heather Chaudior, MSW is an expert in filling out reduced fee applications, finding sources for reduced-cost or free prescription medications, and locating other avenues of support.

"Part of my job is to work with people who have no insurance or insufficient insurance," says Heather. "I can match people with programs because I keep current with state and federal programs.

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